For years, brands have had a simple way to measure their online visibility by seeing where they rank in search results. AI assistants are making that harder to track.

Cloudflare’s new AEO Visibility Dashboard, part of its Answer Engine Optimization Suite, gives brands a way to track how AI assistants cite, mention and rank them in responses to customer questions.

The launch comes as marketers face a new challenge. AI assistants don’t offer the same clear visibility into brand performance as traditional search rankings. A business may be cited, mentioned without a citation or left out of an AI-generated answer altogether. Cloudflare’s dashboard aims to show brands where they stand.

“Being discoverable used to mean ranking on a page. That’s not enough anymore,” Stephanie Cohen, Cloudflare’s chief strategy officer, said in the release. “The moments that matter, like when someone asks an AI for a recommendation and gets an answer back, are happening at scale, invisibly.”

The dashboard uses four metrics to measure a brand’s visibility in AI-generated answers. Citation Rate tracks whether AI platforms use a brand’s website as a source, while Mention Rate shows whether they name the brand without citing its site.

The distinction can help marketers understand whether they have an awareness or authority problem. A brand that is frequently mentioned but rarely cited, for example, may need to strengthen the authority of its content.

Prominence measures how prominently a brand appears in an AI response, while Share of Voice compares a company’s visibility with competitors across questions customers ask AI assistants.

The dashboard builds on Cloudflare’s existing Agent Readiness tool, which checks whether AI agents can access and use a website, including whether they can crawl it, navigate its sitemap and read its content in a structured format.

The new dashboard picks up from there and measures whether those AI systems actually recommend the site once they can access it.

The AEO Visibility Dashboard is available in early access. Businesses can request access through the Overview tab in their Cloudflare dashboard.

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Claude often cites niche and mid-tier media outlets more than major publications, offering a different map of influence in the AI answer economy.

That’s the headline finding from Muck Rack’s latest “What Is AI Reading?” research, which analyzed over one million links cited by generative AI models. Claude leans instead toward academic journals, technical documentation, industry publications, and government sources: outlets like Harvard Business Review, TechRadar, and even Good Housekeeping outperform major wire services in Claude’s citation stack. Claude also uses Brave Search for real-time retrieval, rather than Google, which shapes what it finds.

Across all AI models combined, the data is more favorable to journalism: earned media accounts for 82% of all AI citations, and journalism makes up 20–30% of those. Non-paid sources constitute about 94% of everything cited. The picture shifts when you look at recency: 56% of ChatGPT’s journalism citations come from articles published within the last year, versus just 36% for Claude.

Muck Rack also recently launched AI Visibility Badges, which rate journalists and outlets by how frequently they appear in AI-generated answers. Tiers range from “Highest AI Visibility” to “Some AI Visibility” The ratings are drawn from more than 15 million AI response citations in Muck Rack’s Generative Pulse dataset. Badges update monthly.

The business angle is pointed. Muck Rack found only a 2% overlap between the journalists that PR teams most actively pitch and the journalists whose work AI models actually cite for those brands. That’s a significant strategic misalignment, and it gets worse: press release citations have grown 5x since July 2025, driven mostly by ChatGPT and Gemini, with cited releases sharing common traits like more statistics, bullet points, and objective language.

The upshot for publishers: appearing in AI answers increasingly depends on the same things that always built journalistic authority: original reporting, specificity, and verifiable claims. However, the distribution of that authority across models is uneven in ways that aren’t intuitive. This pairs with what Profound Research found about LinkedIn dominating professional AI search and what a UK study found about chatbots favoring a handful of elite outlets—the AI citation landscape is consolidating around a narrow set of trusted sources, and Claude’s version of that set looks different from everyone else’s.

Correction 3/12/26 11:04 a.m.: This piece originally stated that Claude cites journalism 50x less than ChatGPT. That claim, which was the result of an AI hallucination, is false. We regret the error and will review our editorial process involving The Copilot.

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