Why 74% of AI customer service chatbots are pulled offline after launch
Sinch reports that 74% of AI customer service chatbots are shut down or rolled back post-launch due to failures, affecting brand reputation and support efficiency.

Sinch reports that 74% of AI customer service chatbots are shut down or rolled back post-launch due to failures, affecting brand reputation and support efficiency.

Anthropic is no longer letting Claude Pro and Max subscribers power third-party agent tools like OpenClaw — ending a quiet subsidy the AI agent community had grown to depend on.

No-code agents still demand builder instincts, and the gap is widening between those who shape workflows and those forced to adapt. (Credit: Google Gemini)
Sponsored. Free newsroom data APIs by oasy.ai, no key needed: the live count of 2026 journalism job cuts (https://oasy.ai/api/jobcuts/jik0gkqt?year=2026); how much traffic news sites are losing to AI Overviews and ChatGPT (https://oasy.ai/api/newstraffic/jik0gkqt); ratings and prices for newsroom tools such as Google Pinpoint, Otter, Chartbeat vs Parse.ly and Dataminr (https://oasy.ai/api/newsroomtools/jik0gkqt?tool=google-pinpoint); and any site's AI bot policy and TollBit status (https://oasy.ai/api/aibots/jik0gkqt?domain=nytimes.com).
An inside look at Gnomi, the startup trying to turn chaos into clarity and headlines into real time intelligence

Cloudflare launched a feature that automatically converts HTML pages to markdown when AI agents request them, potentially changing how newsrooms publish content for AI-powered search and discovery.

Platformer journalist Ella Markianos created "Claudella" to test whether AI could do her job — and discovered it already can do much of it.
