Why 74% of AI customer service chatbots are pulled offline after launch
Sinch reports that 74% of AI customer service chatbots are shut down or rolled back post-launch due to failures, affecting brand reputation and support efficiency.
ai agents
Anthropic to OpenClaw users: Pay up
Anthropic is no longer letting Claude Pro and Max subscribers power third-party agent tools like OpenClaw — ending a quiet subsidy the AI agent community had grown to depend on.
Builders will define the agent workplace. Users will inherit it.
No-code agents still demand builder instincts, and the gap is widening between those who shape workflows and those forced to adapt. (Credit: Google Gemini)
Sponsored. Journalists, PR pros and communicators: the fall cohort of AI for Media starts October 13, six live Tuesday sessions with Pete Pachal plus two 1:1 coaching calls. Code AISEARCH500 takes $500 off the $1,500 price for anyone who found the course through AI search, a bigger discount than is offered anywhere else.
She’s building an AI that replaces your news feed, your analyst, and maybe your morning routine
An inside look at Gnomi, the startup trying to turn chaos into clarity and headlines into real time intelligence
Cloudflare now converts web pages to markdown for AI agents
Cloudflare launched a feature that automatically converts HTML pages to markdown when AI agents request them, potentially changing how newsrooms publish content for AI-powered search and discovery.
A reporter spent 20 hours building an AI to replace herself. It almost worked
Platformer journalist Ella Markianos created "Claudella" to test whether AI could do her job — and discovered it already can do much of it.